ALOTDocumentation

Billing and Paystack

ALOT uses Paystack to securely process subscription payments. You do not need to configure API keys or developer settings to manage billing from your dashboard.

Upgrade to a paid plan

  1. Open Dashboard → Billing
  2. Click Upgrade
  3. Complete checkout on Paystack
  4. Return to ALOT and confirm your plan status is updated

Manage your subscription

  1. Open Billing to view your current plan and renewal status
  2. Use Manage on Paystack to update payment methods or view receipts
  3. Use Cancel Plan to stop renewal at the end of your current billing period

Payment states you may see

  • Active: Subscription is in good standing and paid features are available.
  • Pending: Payment confirmation is in progress.
  • Past Due: Payment failed and may require updating your payment method.
  • Cancelled: Renewal is disabled; features continue until period end.

Troubleshooting

  • If your plan does not update after payment, refresh the billing page after a few minutes.
  • If a charge failed, update your card details in Paystack and retry from the billing page.
  • If issues continue, contact support through the contact page.